Outsourcing (BPO) is a situation whereby a company hires an intermediary provider to handle a number of its daily business operations. Outsourcing began in the manufacturing sector, but has gained popularity in other segments especially the insurance sector. This is because it is a critical and valuable tool that promotes efficiency and stimulates productivity. It's an important factor, especially when hiring and maintaining experienced staff has become expensive and difficult. Outsourcing is the fastest and most efficient method of consolidating disparate data processes and technologies that results from acquisitions. For insurance companies whose strategic goal involves establishing a global niche and exponential growth, outsourcing provides a much needed boost.

The following are the various types of services an insurance company can outsource:

• Accounting
• IT Services
• Print-Mail Services
• Customer Service
• Payroll and Processing of Payment
• Carrying out of product research and value assessment

Advantages of Outsourcing for Insurance agencies

1. Flexibility & Scalability

Outsourcing companies provide an insurance agency immense flexibility to adapt to competition in the insurance sector and alterations in regulatory compliance, allowing the company to adapt to evolving market conditions.

Business Process Outsourcing is ideal for an insurance agency: the services provided are tailored to fit your precise business requirements. As your company undergoes transformation and increases productivity, an outsourcing provider will have to scale up their own production and evolve with changing demands. Having the ability to adjust your business operations will assist your company remain agile and meet your growth projections.

2. Optimum use of manpower